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Coffee Satisfies Bagel is again on-line following a multi-working day outage that impacted the entire platform. It has defined that the outage was the perform of an outdoors actor that maliciously deleted business information and documents.
In a modern website article the relationship platform’s Co-Founder and Chief Courting Officer, Dawoon Kang, shared new information about the outage.
She stated Coffee Meets Bagel “determined that the outage was the consequence of an outside actor who maliciously deleted business data and files. We rapidly re-set up a safe environment for our technologies workforce to restore our production services and notified regulation enforcement about this incident”.
Some users had been anxious that their passport aspects and other delicate information and facts have been leaked during the incident. Nonetheless Coffee Meets Bagel discussed that it does not shop this information as third-celebration sellers are accountable for all those spots.
In gentle of this incident, Kang shared that the organisation is conducting a extensive investigation and is doing work to further more increase its cybersecurity protections.
To help relieve the concerns of end users who have been impacted by the outage, the platform shared its plans for compensating and supporting its singles.
If any chats were established to expire during the outage interval, Espresso Satisfies Bagel has immediately extended them by 7 days. Additionally, subscribers will obtain a 14 working day extension to their subscription time period, cost-free of cost.
Users who ended up active in the 14 days foremost up to the outage will acquire 1,000 absolutely free beans, the platform’s in-application currency.
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